Mobile experience

Priority: High

What users said

• A senior executive attempted the interview on mobile and could not complete it.

• They said this matters because busy leaders may only engage while moving.

• They also said store users would often not be on laptops, so mobile is essential.

Underlying requirement

• Mobile should be a first-class interview environment, not a degraded fallback.

Implementation guidance

• Optimize for phone-first interaction:

  • large tap targets

  • low-friction audio capture

  • resilient backgrounding behavior

  • reconnect on app/browser focus return

• Minimize UI complexity on small screens

• Support interrupted mobile usage:

  • walking

  • multitasking

  • switching apps

  • screen lock/unlock

• Make question/answer flow readable and resumable on poor bandwidth

• Test specifically on common mid-range Android devices, not just ideal hardware

Acceptance criteria

• Full interview can be completed on mobile.

• Temporary app switching does not break session state.

• Audio/question flow remains usable on unstable mobile networks.