Summary
After an interview is finalized, the exit behavior should depend on who the user is. Right now, the flow does not differentiate between an internal workspace user and an external interview participant, and there is no clear, explicit way for either type of user to “leave” the interview in a guided way.
Desired Behavior
When the interview is finalized and the user chooses to leave the screen, the system should route them differently based on their role or context:
For an external person who is just being interviewed (no workspace membership, just a respondent link), clicking the exit/finish button should take them to a simple home or thank‑you page, not into any workspace UI. This could be a lightweight landing page that confirms completion and optionally offers next steps or contact info.
For a logged‑in workspace user (e.g. internal interviewer, admin, or employee), clicking the exit action should return them to their Ontora dashboard or workspace home, keeping them inside the product so they can continue working.
Impact
This prevents external respondents from dropping into an irrelevant or confusing workspace environment and gives internal users a productive continuation of their workflow, while also making the end of the interview feel clean and intentional for both groups.
Recommended Changes
Use session context or authentication state to determine whether the current user is an external respondent or a workspace member and then, at interview finalization, render an exit button whose target route is conditional: external users go to a neutral home/thank‑you page, internal users go back to their dashboard or workspace overview.
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Completed
Feature Request
About 2 months ago

Maximilian Arnold
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Completed
Feature Request
About 2 months ago

Maximilian Arnold
Get notified by email when there are changes.